SHIPPING & RETURNS

Shipping Timeframes :

We strive to process and ship orders within 1-2 business days after payment confirmation, excluding weekends and holidays.

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Delivery Methods :

We offer various shipping options (standard, expedited, etc.) to cater to different customer needs. The available methods and associated delivery times will be displayed during the checkout process.

 

Shipping Costs :

Shipping charges vary based on the destination, selected shipping method, and order value. Free shipping may be available for orders exceeding a certain amount—details will be outlined on the website.

 

Order Tracking :

Upon shipment, customers will receive a tracking number via email to monitor the status of their order.

 

Return Period :

Customers can initiate a return or exchange within 30 days from the date of delivery for eligible products.

 

Eligibility :

Products must be in their original condition, unused, and in the original packaging to qualify for a return or exchange.

 

Return Process :

To start a return or exchange, customers can contact our customer service team or visit the website’s designated returns page to fill out a return request form.

 

Refund or Exchange :

Once the returned item is received and inspected, eligible refunds will be processed within a specified timeframe (usually within 5-7 business days). Customers can also opt for exchanges based on product availability.